After requesting a card, you can track the movement of your card from the moment you made the request until it gets delivered to you.
To track your card, follow the steps below;
Launch the Eyowo X app and login to your Eyowo Account
Tap on the “GO” button
Select “Physical Cards”
Tap on “Track your Card” button
You get a checklist of each stages of your card movement which are:
Card requested means we are preparing the canvas to design your beautiful #BetterCard
Card made means your card is ready and will be on its way to you now.
Card in transit means this is the time to keep your phone close to you, you will get a call from the dispatch rider soon.
Card delivered means your card has been delivered to you and you can activate at any Zenith or Providus ATM
Click on “Activate Your Card” once your card has been delivered.
You can update your delivery address before the card is in transit by clicking on “Update Delivery Address”
Note: At each stages of your card journey , you will be notified in app and a call or text message from the dispatch rider.