Did you forget the password to your account? why worry when you can easily reset it at your convenience.

  • Visit our website or launch your Eyowo app

  • just below where you input your password, click Forgot passcode? link

  • Input your recovery method (email address or phone number)

If you select email address:

  • An OTP will be sent to your email inbox or;

If you select phone number:

  • An OTP will be sent to your recovery phone number

  • You’ll be required to provide the OTP to successfully reset your pin

  • Sign in to your account with your Eyowo phone to create a new passcode

If you have also forgotten your recovery method or tried inputting it severally but received an error message, feel free to contact our Xperts team using the chat icon on the bottom-right corner of this page.

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